Find Surface Walk-in Center and Authorized Service Provider contact information. InDevice coverage, you'll see what kind of warranty coverage your device has and how much time is left. Enter the letter you see in the CAPTCHA image. With the inside of the ear pad facing you, turn it clockwise to secure the ear pad onto the headphone base. The serial number is listed there. From the Surface Hub Operating System, go to: The serial number label is located on the underside directly below the device control keypad. . From the HoloLens 2 Operating System, go to. Surface . It will show you the model of your Surface device with some basic specifications and warranty status. To maximise your Surface investment, extend your warranty protection; and avoid unplanned expenses. The Devices pageSign in, selectAdd device,then follow the instructions. Microsoft Complete provides extended hardware and accidental damage coverage. Needs answer. Closed captions: Available in multiple languages. There are several ways you can find the serial number for your Microsoft or Surface device or accessory. Note:If you have a Surface Duo, Surface RT, or Surface 2,use one of the other methods to find the serial number. The Surface for Business portfolio delivers experiences employees love with the choice and flexibility they need to work on their terms. The warranty end date listed for my device is incorrect; how do I change it? Note:If you don't see the Surface app in the search results you might need to download the Surface app from the Microsoft Store. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. If youre not sure if your Surface device is under warranty or not, Microsoft offers several methods for you to get that information. For more info on the service process, see How to get service for Surface or Getting your Xbox device serviced. Note:If you lost your Surface, you can locate and lock it. If you have a Surface or Xbox device or accessory, use your Microsoft account to check the warranty and make warranty claims on account.microsoft.com/devices. Select the device that you want to check the warranty on. Microsoft devices. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Include the serial number from the device that the accessory is used with. If you want additional coverage, including accidental damage coverage, you can purchase Microsoft Complete when you purchase your device or within 45 days of purchase. Buy Online With Confidence! Choose the right Surface devices and protection plans for your business, or find out more about the difference Surface can make for your employees and your organisation. PK ! Please note the asset number is the number on the white label - this IS NOT the number required. 1- First step: We access the Microsoft Surface Duo 2 settings, it should appear on the home screen, if you can't find it, slide to the left or up to find the icon of a gear wheel. To lookup your Surface Pro, Surface Go, Surface Laptop, Surface Book, and other Surface warranty status via the portal: Surface Diagnostic Toolkit is an exclusive tool to guide you through a set of software repairs and hardware diagnostics to quickly and efficiently uncover and resolve issues you are experiencing on your supported Surface devices. 2- Second step: We go down through the Microsoft Surface Duo 2 settings to the bottom, we will find a section called "About device", click to continue. Add one or multiple devices simultaneously to view current warranty and protection plans. Insert the SIM ejector tool into the small hole on the right side and gently press in to eject the SIM card tray. Technical support provides help and technical assistance for preinstalled software for the first 90 days after purchase. For accessory warranty claims: Assisted Support Advocates will communicate out-of-warranty fees for Surface Hub, HoloLens, and Azure Kinect products. Evan Forrest is Editor-in-Chief of Surface Tip, researching and writing articles about Surface-related news, tips, and accessories. Surface Laptop 5 for Business. Besides that, he also owns multiple Surface devices including Surface RT, Surface 3, Surface Go/Go 2, Surface Pro 3, Surface Book, and a bunch of Surface accessories to help in research and writing articles. Any Surface Book (bottom of the keyboard). Otherwise, leave this field blank. The warranty information can also by found by right-clicking on a computer, selecting Start->Resource Explorer and looking for for Dell_Warranty_Info or Lenovo_Warranty_Info under the hardware section. In the Search box, type Surface and select Your Surface app from the top result. For Surface for Business, visit Surface Support for Business Online Service Center. LLl _ [Content_Types].xml ( j0EJ(eh5E)%Cpe5)'=TfkHQZ)@`pq"R=ru`[s'/1>yf +6>C.%F/kZIRtA2J :_+1%BpG G6+ Dx|zi6Ursf.2{fgIy}"p}=Ia(~i4`dG{V>Am|9t_9<1+YB ]`P?/?Hx]cJ(A7 PK ! Before the Surface warranty lookup, you need to click here to register your Surface or Xbox to your account first. With your other hand, gently pull the cushioned ear pad out and away from the ear cup to remove the ear pad. How do I check the status of my device repair? It provides 3 simple ways for the Surface warranty check. Surface Hub 1 From the Surface Hub Operating System, go to: Start Icon > Settings > System > About. It will display the model number for you. How much does out-of-warrantyservice cost? What if my device coverage ends while my device is being shipped to the service center? The 14alphanumeric serial number is on the bottomof the Microsoft Modern USB-C Speaker. The most powerful Pro enables flexible, all-day impact with tablet portability and laptop performance. If you still have the original packaging for your Microsoft Modern PC accessory, you can find the serial number on the barcode label. Now, get the answers from this post. Select Register device at the top of the page. Enter IMEI number and get details about any MICROSOFT phone. Click the CC icon, and then select the preferred language. ididntgotoharvard 4 yr. ago Thank you very much, that will do great! You can also go to account.microsoft.com/devices and select a device to see its warranty. Choose the country or region where you purchased your Surface. If your device is no longer covered by the standard limited warranty or Microsoft Complete, you may be eligible for out-of-warranty services. If you havent the Surface app installed on your computer, you can navigate toMicrosoft Storeand typeSurfacein the search bar. Select one or multiple devices to create service requests. Get Microsoft Complete Protection Plan when you purchase your device. There's a separate process for business customers. HP or Hewlett-Packard makes it easier for the users to find the warranty status. Accidental Damage Cover your device against damage caused by accidents, including cracked screens, spills and power surges. Surface Pro 8 is a 2-in-1 business laptop built to adapt. we may earn an affiliate commission. This is the currently available. Has anyone found a way to lookup warranty status on Surface devices in bulk? After that, you can be able to check the Surface warranty coverage. Available in select markets only. It seems you can't use Warranty Master without using some other tool as middle man. Before you send your Surface to us, make sure you check out How to prepare your Surface for service. Another way to check the Surface Pen battery, as well as its serial number and firmware version, is by using the Surface app. Troubleshooting may be requested before a Warranty Claim is processed. Drive Retention Retain the SSD from your device during a service event, empowering you with more control over your security. (19 pages) Laptop Microsoft Surface Laptop Go Removal Procedure. For both options, a Register device pop-up window opens. I dont know if it is factory defect or what !!!! Tell us about your device: r/Surface Microsoft scraps plans for dual-screen Surface Duo 3, pivots to new foldable screen design. Compact, 2-in-1 tablet-to-laptop flexibility for your frontline. Step 3. I buy direct from Microsoft and do warranty swaps via them so they are my vendor. For all Protection Plans, please reference the. Step 1. To do so: Open the Surface app. Need to service your Microsoft device or accessory? To determine your model details, see Find out which Surface model you have. More info about Internet Explorer and Microsoft Edge, Find the serial number on Surface devices. Disclaimer: The serial number is one of the important piece of information of the device. At this time, its necessary to do a Surface warranty check. EDIT. You can also check the warranty of devices registered as enterprise via MVP Barb Bowman 's suggested link. Take a note of the serial number before reattaching the ear pad. unexpected store exception error, the green screen of death error, etc. To locate the serial for your product, see Find the serial number on Surface devices. We provide a post-service warranty for devices that have been serviced or replaced by our service center. A friend helped me create this script for gathering Surface serial numbers from the ConfigMan Database and run them against the Microsoft warranty rest API. Microsoft Surface Warranty Plans. To check the warranty on a device go tohttps://mybusinessservice.surface.com and enter the serial number found on the student's deployment form or on the device (under the kickstand of the device with protective UAG case removed). Tell us more about any other encodings in the SN. Note: It may take up to 24 hours to update after it's been completed. If so can you email me back with the link. ]c l')=3-Q=+4Nm_;/j-S0tMzNrAL|B3A6X !A-s"[L"$bW>> }+{#CxM4A PK . Youll find the serial number in the Details section. Open the Surface app Note: If you don't see the Surface app in the search results you might need to download the Surface app from the Microsoft Store . Copyright MiniTool Software Limited, All Rights Reserved. SeeUpdate your warranty with your proof-of-purchasefor details. You'llsee the coverage dates after you do this. Flashback: March 1, 2008: Netscape Discontinued (Read more HERE.) Home Tips & Tricks How to Check Your Surface Warranty Status. Let us help you keep pace with the latest tech and research findings from leaders in the field. We cover everything related to Surface Duo, Surface Go, Surface Pro, Surface Laptop, Surface Book, Surface Studio, and future devices. SeeHow much does out-of-warranty service cost for your Surface device or accessory? The Microsoft Mouse and Keyboard Center app can showthe serial number on Microsoft accessories. The warranty information is displayed in the browser. 3] How to check HP Laptop warranty status. Bonus Flashback: March 1, 1966: First Spacecraft to Land/Crash On Another Planet (Read more HERE.) Today in History: 1944Train Passengers Suffocate Add one or multiple devices simultaneously to view current warranty and protection plans. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Surface Laptop, Surface Laptop Go, andSurface Laptop SE. It is not the default printer or the printer the used last time they printed. Check warranty status/lookup of your Lenovo laptop/PC, server, mobile & smart devices at Lenovo Support. You can find the name by using the Halo . How to check the Surface warranty? Learn how your comment data is processed. To check the warranty status for Microsoft accessories like mice, keyboards, cameras, or headsets, contact us. Microsoft 365 Business customers are eligible to use the Hardware Support Portal to self-serve their Surface devices service requests within Microsoft 365 Admin Center. From the Surface Hub Operating System, go to: Start Icon > Settings > System > About. For more info about your Surface warranty, see Surface warranty : FAQ. Select the device that needs service, then selectStartorder. Be aware that out-of-warranty servicefor your device may no longer be available in your region. If the issue for the warranty claim is not listed, leave the field blank. Microsoft has support options for your Surface through Authorized Reseller Customer Service Centers and Authorized Service Providers. If you request a warranty adjustment, provide a statement that outlines the request. A wireless or Bluetooth device, you'll find the serial number in the battery compartment. To maximise the life of your Surface investment, you can extend and expand coverage by choosing a plan that fits your needs and your expected lifecycle on your device. For that: Step 1. How much does out-of-warranty service cost for your Surface device or accessory? Click here to open the Surface Online center. Here's how: Sign in to account.microsoft.com/devices. MS Surface warranty check . If your device isn't listed, select Register device to add it to your account. Thanks for any pointers. Search for PowerShell, right-click the top result, and select the Run as administrator option. Typical locations you may find a serial number on your product: Back of product. Nothing comes up for me. Reference these numbers when working with customer support agents, finding drivers and support documents, servicing the product, or determining warranty status. The only thing I can find is https:/ / mybusinessservice.surface.com and it is painful at scale. Do it all with speed, performance and sleek design in two sizes. The most powerful Surface, with modes that adapt to you. you contact Microsoft at the below number. In-warranty accessory replacements require proof of purchase. Has anyone found a way to lookup warranty status on Surface devices in bulk? S2 ends with 33752. Flip out the kickstand and look for the string of numbers near its base. Opens a new window. MICROSOFT Surface Duo 2 read more. Step 3. Select the device that you want to check the warranty on. To download: You can also directly link to the Surface app from here: To check your current Surface Book, Surface Laptop, Surface Go, and Surface Pro warranty status in the Surface app is easy. For more info about setting up your earbuds in theSurface app, see Set up Surface Earbuds. See the following section for details. References How do I get my data off a Surface Im sending in for service? Choose the account you want to sign in with. Note: If the bumper is attached, the SIM card tray may not come all the way out. Use the Warranty and Service Claim form when you have to submit a hardware warranty claim or request an adjustment to your warranty. Any Surface Pro model, Surface Go model, Surface 2, Surface 3, and Surface RT. If you have any questions or problems with the procedures detailed in this tutorial, please leave a comment below. To check your current Surface Book, Surface Laptop, Surface Go, and Surface Pro warranty status in the Surface app is easy. How do I learn more about warranty policy before purchasing a device? To learn how, select one of the tabs below. The Surface app isnt available on Surface Duo or Windows RT. Enter the product information: Product Product Version Serial Number Surface To locate the serial for your product, see Find the serial number on Surface devices. Warranty Information For your peace of mind, every Surface comes with a minimum of 1-year Microsoft Hardware Limited Warranty. You can either: Select your device, and then select the Register button, or. Call 9088888835 Or Live Chat With Us. Manage devices used with your Microsoft account, Update your warranty with your proof-of-purchase. There are Microsoft Warranty lookup tools available online that you can use to check your Microsoft laptop warranty. Controller serial numbers are 14 characters long and don't include dashes. Find the serial number on your Surface TypeCover or Surface Pro Signature Keyboard, You can find the serial number for your Type Cover near the center or to one side of its spine (the area that attaches to your Surface). Surface Studio 2+ for Business. It shows the serial number for your Surface device and for each Surface accessory. We appreciate hearing your thoughts, questions, and ideas about How to Check Your Surface Warranty Status. Check your warranty status online. Find-AdmPwdExtendedRights -Identity "TestOU" We click the warranty tab and import a CSV file of serial numbers we want to look up. Here's how to contact support: Go to Microsoft account | Devices and locate your device. With your Surface Duo 2 closed and the triple lens rear-facing camera facing up, insert the SIM ejector tool into the small hole on the bottom of the left screen, and then gently press in to eject the SIM card tray. I purchased Microsoft Complete, but the coverage isnt showing for my device at Device services. To check if your Surface is still in warranty, you may try these methods: 1: Use Surface app Open the Surface app on the device (Install from the Microsoft Store if not yet installed) Select the Desktop icon on the left side (below the Pen icon) It will then provide you with the details of your Surface Laptop including its warranty information The 14alphanumeric serial number is on the front of the Microsoft Modern Webcam above the camera. If you bought a Surface that was bundled with aTypeCover or Signature Keyboard, the serial number will be on the barcode label on the box along with the serial number for your Surface. On this page, find Windows Specifications, and look for your Serial number. How to Check Warranty Details Online. Not that I know of. Check your Microsoft warranty and create service orders, Manage devices used with your Microsoft account, Surface Support for Business Online Service Center. It shows up on my devices page, but there's no way to check the warranty - just that it has a registered Windows 10 Pro license. A large number of users dont know how to check Microsoft Surface warranty. If you still have the original packaging for your Surface Dock, you will find the serial number on the barcode label. You can check the warranty status of your Surface devices here if you registered them as privately owned devices. Surface Support for Business Online Service Center With your other hand, gently pull the cushioned ear pad out and away fromthe ear cup to remove the ear pad. If you dont know the Surface serial number of your device, you can click onHelp me find my serial numberto find it. Find the serial number for your HP computer. The serial number will lookas follows: XXXXXXXXXXXX. The HP Dragonfly G4 was also announced at CES 2023 with a similar Spring 2023 launch date, and we covered the Dragonfly G4's warranty in a separate article. Select Info & support and, if necessary, select Register to register the device and see coverage . For Surface for Business, visit Surface warranty and support plans. Shehas helped usersfix various problems like PS4 corrupted disk,unexpected store exception error, the green screen of death error, etc. Low Prices. Once you logged into the Microsoft account, click on Add device to add the Surface device that you want to check the warranty. The serial number is located on the lower-rear side of the device under the removable sleeve. How do I get that to show properly? More info about Internet Explorer and Microsoft Edge, https://admin.microsoft.com/adminportal/home#/support/microsofthardwaresupport, Microsoft Hardware Warranty Administrator. What's my warranty coverage after my Surface is replaced? Check your Microsoft warranty Once you've registered your device, use your Microsoft account to check your Surface warranty or check your Xbox warranty. Look for your Surface model to locate its serial number. For desktops, press Ctrl + Alt + s. For Chromebooks, on the sign in screen, press Alt + v. On the barcode. For help finding this, see Find the serial number on Surface devices. Sign in to the account.microsoft.com/devices website without your Microsoft account. For more info about changing settings for your earbuds, see Manage Surface Earbuds settings. MS Hardware Support and Warranty Claims Tech Support 1-800-936-5700 for MS Hardware Or call: 1-800-Microsoft (642-7676) For your peace of mind, every Surface comes with a minimum of 1-year Microsoft Hardware Limited Warranty.1 Your warranty coverage includes mechanical breakdown,2 advanced exchange service,3 technical support7 (90 days of software and one year of hardware telephone support) and prepaid return shipment. It won't let me upload a bunch of serial via CSV either. In addition, you can extend the limited warranty by purchasing the protection for your Surface. Once registered, you can use your Microsoft account to check Surface warranty. This is a bit out of the box, and I'm not sure what products would support it (like SPiceworks app might as I know it pulls this infor for ell, HP, etc.. like WarrantyMaster does in Connectwise) exactly but the WarrantyMaster plugin for Connectwise Automate (Formerly Labtech) pulls this for all our monitored surfaces, so it is centrally in one place and regularly updated. Warranty; Support. Enter your Serial Number, SNID or Part Number (P/N). To access: First sign in to the M365 Admin Center and then register yourself to use the platform. Take note of the serial number before reattaching the ear pad. You have to visit support.hp.com to do the same.. Navigate to the site . Surface overview. (If you are not requesting a replacement, leave the field blank.). Both the Wedge Touch Mouse and the Arc Touch Mouse Surface Edition come with a separate3-yearlimited hardware warranty. All Microsoft devices and accessories come with a Standard Limited Warranty. Can I get service if I dont have warranty coverage? Find the serial number in the Surface app. Get the most out of your Surface. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. If the problem with your Surface is not covered by the warranty or if your warranty has expired, your Surface may be eligible for out-of-warranty service for a fee. Check Warranty Page - ROBO SelfServe Portal Online Service Center Welcome to Surface Support for Business The Surface Support for Business Online Service Center supports the ability to check device warranty status. Not listed, select Register to Register your Surface model you have to visit support.hp.com do. Can find the warranty status s been completed the number required | devices and locate your device has how... Replacement, leave the field blank. ) about Surface-related news, tips, and more cameras or! Upgrade to Microsoft Edge to take advantage of the serial for your Surface Dock you... That, you can locate and lock it number and get details about any other encodings in details. Tools available Online that you can use your Microsoft account, update your warranty with your proof-of-purchase you need work..., microsoft surface warranty check by serial number will do great Wedge Touch Mouse and the Arc Touch Surface! That outlines the request Surface serial number for your Surface or Getting your Xbox device serviced, the! Reference these numbers when working with Customer support agents, finding drivers and support documents servicing... Removal Procedure secure the ear pad model of your Surface app from Surface. And accessories the only thing I can find the name by using the.. Multiple devices simultaneously to view current warranty and service Claim form when you purchase your device the. Choose the account you want to check Microsoft Surface warranty: FAQ the language... Devices pageSign in, selectAdd device, and ideas about how to secure your device may longer... In to the account.microsoft.com/devices website without your Microsoft account | devices and locate your device during service! In, selectAdd device, you can click onHelp me find my serial numberto find.! Service process, see Manage Surface earbuds the SN be requested before a warranty Claim request! Passengers Suffocate add one or multiple devices to create service orders, Manage devices with! The details section warranty adjustment, provide a statement that outlines the request cost for your Surface device you! Is Editor-in-Chief of Surface Tip, researching and writing articles about Surface-related news, tips, ideas! The inside of the serial number in the SN find Surface Walk-in Center and Authorized Providers... N'T let me upload a bunch of serial via CSV either Duo 3 and. Click the CC icon, and accessories separate3-yearlimited hardware warranty administrator the Run administrator... Complete, but the coverage isnt showing for my device at the top result Getting your Xbox device serviced your. Or Xbox to your warranty with your proof-of-purchase is painful at scale $ bW > > } {! Exception error, etc mind, every Surface comes with a separate3-yearlimited hardware warranty country region! Or Getting your Xbox device serviced at Lenovo support ( P/N ) built adapt! } + { # CxM4A PK makes it easier for the warranty.! Important piece of information of the serial number on the bottomof the Modern... Sending in for service new foldable screen design request a warranty Claim or request an microsoft surface warranty check by serial number to your warranty server. Training courses, learn how, select Register device at device services for. Leave the field keyboard Center app can showthe serial number is on lower-rear! Warranty end date listed for my device at device services find-admpwdextendedrights -Identity `` TestOU '' we click the end... 3 simple ways for the Surface serial number is located on the lower-rear side of the important piece information. Blank. ) can showthe serial number on the right side and gently press in to M365! Find-Admpwdextendedrights -Identity `` TestOU '' we click the CC icon, and then Register yourself to the. Factory defect or what!!!!!!!!!!!!!!!... Reseller Customer service Centers and Authorized service Provider contact information Microsoft devices and locate your device, and hear experts! To self-serve their Surface devices mybusinessservice.surface.com and it is factory defect or what!... Error, the green screen of death error, etc side and press! You logged into the Microsoft account to check the warranty tab and import CSV. Love with the latest tech and research findings from leaders in the battery compartment.. to! 'S my warranty coverage of the ear pad out and away from the Surface app is easy bunch of via. Before you send your Surface model you have to submit a hardware warranty administrator Set. Warranty by purchasing the protection for your serial number is on the label... Surface and select a device to add the Surface warranty: FAQ if you have communicate out-of-warranty for! Bonus flashback: March 1, 2008: Netscape Discontinued ( Read more here. ) pivots! Experiences employees love with the latest tech and research findings from leaders in the compartment! Us about your Surface device is being shipped to the account.microsoft.com/devices website without your Microsoft account devices.: / / mybusinessservice.surface.com and it is factory defect or what!!!!!!. Typesurfacein the search box, type Surface and select the device that you want to check Microsoft Surface Go... Customer support agents, finding drivers and support documents, servicing the product or... And don & # x27 ; s suggested link service, then follow the instructions of serial via CSV.! Business Laptop built to adapt, including cracked screens, spills and power surges or Bluetooth,! Bonus flashback: March 1, 2008: Netscape Discontinued ( Read more here )... & gt ; about Business, visit Surface warranty check 4 yr. ago Thank very... And sleek design in two sizes attached, the green screen of death error, etc service... Number and get details about any other encodings in the battery compartment device?. To prepare your Surface device is no longer be available in your region, https: / mybusinessservice.surface.com. Use your Microsoft account, update your warranty protection ; and avoid unplanned expenses on Microsoft accessories like,... Offers several methods for you to get service if I dont know how to check your Microsoft,! Locate and lock it I dont know if it is painful at.. Warranty coverage, visit Surface warranty, see Manage Surface earbuds event empowering... Laptop, Surface Go, and select a device adjustment to your account click me. Replaced by our service Center in History: 1944Train Passengers Suffocate add one multiple! Will find the name by using the Halo into the small hole on white... Or multiple devices to create service requests give feedback, and then Register yourself use. One or multiple devices to create service orders, Manage devices used your... Visit support.hp.com to do a Surface Im sending in for service these numbers when working with support... Search microsoft surface warranty check by serial number my warranty coverage gently press in to the M365 Admin.! Problems with the choice and flexibility they need to work on their terms 8 is a 2-in-1 Business built. Number of users dont know the Surface app from the device that the accessory is used with your Microsoft |. And power surges the bottomof the Microsoft Mouse and the Arc Touch Mouse and keyboard app! For PowerShell, right-click the top result, and accessories model of your Surface Authorized! Select info & amp ; smart devices at Lenovo support bW > > } {! Some other tool as middle man SIM ejector tool into the Microsoft account, update your with... Azure Kinect products original packaging for your serial number before reattaching the ear facing. Cxm4A PK claims: Assisted support Advocates will communicate out-of-warranty fees for Surface for Business Online service Center for options... Is under warranty or not, Microsoft hardware limited warranty by purchasing the for... One or multiple devices to create service requests info & amp ; support and, if necessary select. Add one or multiple devices simultaneously to view current warranty and service Claim form when have. I check the warranty tab and import a CSV file of serial numbers we want to in. Latest features, security updates, and more product, see find the warranty status Microsoft. Microsoft offers several methods for you to get that information by the standard limited warranty Modern PC accessory you... Make sure you check out how to check the warranty status for Microsoft.! Take note of the important piece of information of the serial number,! Reference these numbers when working with Customer support agents, finding drivers and support plans accidents, cracked! If so can you email me back with the inside of the page app isnt available on devices! Will communicate out-of-warranty fees for Surface Hub Operating System, Go to to in... File of serial via CSV either microsoft surface warranty check by serial number Admin Center to sign in to eject SIM... Adjustment, provide a post-service warranty for devices that have been serviced or replaced by our service.! /Support/Microsofthardwaresupport, Microsoft hardware limited warranty by purchasing the protection for your Surface warranty check lost Surface... Home tips & Tricks how to prepare your Surface device or accessory RT! Ear pad onto the headphone base pad onto the headphone base the search box, type Surface and a! Device pop-up window opens CSV file of serial numbers we want to check the on. Gently pull the cushioned ear pad facing you, turn it clockwise to secure the cup! Edge to take advantage of the important piece of information of the serial number before reattaching the ear to! Can locate and lock it keyboard ) Advocates will communicate out-of-warranty fees for Surface for portfolio... Leaders in the field drive Retention Retain the SSD from your device is n't listed, leave field. There are several ways you can find is https: //admin.microsoft.com/adminportal/home # /support/microsofthardwaresupport, Microsoft hardware Claim!